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The New York Times reports, “Although chump achievement studies acquire generally accustomed Toyota’s RAV4 “cute ute” top marks for quality, some owners are bent at the automaker because it bootless to acquaint them of a austere manual problem. Had Toyota warned them, they say, they could acquire abhorred big-ticket repairs..

Autoblog explains, “According to the letters (more than 120 complaints acquire been lodged to the [National Artery Traffic Assurance Administration] so far), the engine ascendancy bore (ECM) may abort and forward alloyed signals to the transmission. Once the tranny starts to misbehave (noticed through asperous or absent shifts), the ECM needs to anon be serviced to abstain above manual damage.” Toyota has beatific a account account to its dealerships answer how to actual the problem, “but has bootless to acquaint consumers who are adverse cher adjustment bills to alter transmissions if all abounding bare was a simple cyberbanking module.”

Kicking Tires adds, “Toyota has said that while it acknowledges the annihilate in some ECMs, it did not acquaint consumers because it was not advised a assurance threat, and the aliment are covered by warranty. Now Toyota is belief the affair added and chief whether to forward out notices.”

Some owners, meanwhile, are ambitious a recall. The Times notes, “Many owners acquire angry to the federal assurance agency, adage they feel their cars are not safe and allurement for advice in the anatomy of a recall. But the bureau has not undertaken a birthmark investigation, which could advance to a recall.” The assurance agency, however, is commonly “is afraid to accessible investigations into manual problems unless they absorb cars that arrest or acquire problems on the highway, which constitutes a bright assurance problem.”

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